Shipping policy
SHIPPING & DELIVERY POLICY
Made After Purchase
Many products are printed or manufactured after your order is placed. Production time is separate from shipping transit time. Check each listing and checkout for the estimate relevant to your product and destination. We do not promise one universal turnaround time for all products or all POD providers.
Multiple Fulfillment Providers
Different items may be produced by different partners or facilities. A single checkout may generate multiple packages, tracking numbers and arrival dates. Delivery of one package does not mean the entire order is complete.
Manufacturing locations and available shipping methods vary by item; do not assume every product is made or shipped in the United States.
Destinations, Charges and Tracking
Available destinations and delivery services are shown at checkout. Shipping charges and taxes collected by the Store are displayed before you pay. Charges can vary with the items and fulfillment routes.
We provide tracking when available after dispatch. Tracking updates can take time to appear in a carrier’s system. Free-shipping offers, if any, apply only under their stated terms.
Estimates and Shipment Delays
Production and delivery estimates are not guarantees unless expressly stated. Holidays, production demand, carrier interruptions and customs may affect arrival.
If we cannot ship within the promised period, or the period required by law when no period was stated, we will provide the required delay notice, revised estimate and cancellation/refund options. We will obtain any consent required for an extended delay or issue the required refund.
Outsourcing production does not remove these duties.
Address Corrections, Missing Packages and Damage
Review your address and product selections before checkout.
Contact smilenowsmileforever@gmail.com immediately to request a correction; changes may be impossible after production or dispatch.
For non-delivery, incorrect delivery or damage, send your order number and relevant tracking or photos. We will investigate with the fulfillment partner or carrier and explain the remedy. A delivery scan alone does not waive rights available under law.
If a shipment is returned because of an incorrect address, refusal or failure to collect, contact us to discuss the next steps. Any additional reshipment charge will be explained before payment and applied only where permitted.
Do not return products to a package’s sender address without written authorization.
International Orders
International transit may involve customs checks or destination duties and taxes. Checkout will identify charges collected by us; other lawful destination charges may be payable by the recipient.
We do not guarantee customs processing times. Any destination-specific restrictions and required consumer disclosures must be provided before purchase.
Contact us before ordering if delivery timing is essential.